Google Apps is one of the best invention in the history as far as business communication is concerned. It offers everything you need. It has all the scalability your business ever is going to need. And It has no user manual for users and no training course to use as it is THAT easy.
Are you using Google Apps for your online business? I hate the standard email packages which comes with any hosting account. I always wanted to use GMAIL for my business communications but sometime customers do not like the fact that some business is using FREE email address like firstname.lastname@example.org .. BUT it all changed…
Yeah with Google Apps you can have backend which is built on GMAIL , but in the front-end you could have email@example.com and so on! So you enjoy the both worlds!
I suggest you take a look at Google Apps today if you have not considered it before. For a business with up to 50 users it is free. So for a small business online with few employees this is not going to cost you a cent! Check out Google Apps here.